Management Development

The core of the management development service is the modular programme, which has the following features:
The programme is suitable for people who are practising managers, or who wish to develop their potential in preparation for management.
The programme consists of a number of modules, each of which comprises an off-job event, usually 1 or 2 days, followed by agreed work-based improvement activities based upon the learning in the module.
The programme may lead to formal accreditation. If this is the case, there will be core and optional modules from which to choose and all the improvement activities must be completed.
The modules can be supported by activity workbooks, which guide delegates through real work activities.
If workplace activities are carried out, these may be assessed for a Management Award at NVQ

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The Programme Modules are as follows:
Managing Yourself
Managing Relationships
Managing Change
Managing Operations
Leading the Team
Developing Others
Resource Management
Managing Information
Managing Meetings
Managing Poor Performance
Recruitment & selection
Finance
Project Management
Marketing
Any of these modules can be used as the basis of a development programme or event for an identified group with particular development needs, such as technical staff moving into managerial positions. These could include, for example:
Conflict management
Team development
Negotiating and influencing
These, and complementary development topics, could be delivered as part of a coherent development scheme, which concentrated, for example, on relationship and behavioural issues, with clear development plans and the opportunity for measurable change.

Generally speaking, such a scheme would be delivered through short (1, 2 or 3 day) off-job events, with agreed work place improvement for individuals and the team as a whole.
If we take Team Development, for example, the indicative content for this may consider the following, which is not an exhaustive or exclusive list:
Structure and purpose of the team
Situational and Action Centred Leadership
Personal relationship audit (through Johari Window, for example)
Personal relationship management (through role negotiation, for example)
Identifying team roles within any given team
Identifying and agreeing team working protocols
Activities and challenges through which to explore these theories.
Generally, the delivery of all such courses and schemes is based upon the Kolb experiential cycle, and gives opportunities, where possible, for each delegate to learn through their own preferred learning style.

If required, such a scheme could form part of an NVQ accredited management programme.